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We'd love to hear from you

If you're experiencing difficulties placing an order, please email us with details of the problem and we'll try to resolve it as quickly as possible. Alternatively you can contact our Customer Service team on 0345 226 2227 to place your order.

Have you checked our Frequently Asked Questions (FAQs)..? You'll find quick answers to some of our most asked questions.

If you'd like to ask a question or make a comment on your experience of using, please contact us through one of the methods below.

  • By email

Complete our online form to send an email to our Customer Service team. We aim to respond to your email within 24 hours of receipt.

  • By telephone

Call our Customer Service team on 0345 226 2227, any time between 9am and 6pm, Monday to Friday (excluding public holidays).

Calls to non-geographic 03 numbers cost no more than calls to geographic numbers (01 or 02). Call costs from mobiles vary according to your calling plan. Typically, they are included in free call packages.

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Need help? 0345 226 2227